Store Manager

Primary Team Leader: VP of ReStore

FLSA Classification: Full-time, Salary, Exempt, Benefits Eligible

Direct Reports: ReStore Staff

 

JOB SUMMARY: The ReStore manager’s role is to operate a clean, friendly, well-assorted and safe store.  Store Manager will execute on our customer service promise of being well assorted, having helpful and knowledgeable employees, quick and easy checkout and executes on our no-hassle return policy.  Additionally, they will execute and adhere to all HR, marketing, operations, volunteer, and donation policies.

RESPONSIBILITIES:

  • Accurate and timely processing of daily deposits and daily drawer audits.
  • Manage daily store operations, openings, and closings.
  • Complete store operational requirements by scheduling and assigning employees; following up on work performance.
  • Provide training to improve the knowledge base of staff and utilize cross-training methods to maintain productivity.
  • Recruit, hire, train and maintain ReStore staffing levels.
  • Monitor and evaluate staff job performance through coaching, counseling, and regular feedback.
  • Achieve financial objectives by contributing to the store revenue budget; analyzing variances; initiating corrective actions.
  • Store Manager works with Store Director to provide any new service requirements needed.
  • Ensure availability of purchased products while working with procurement to stay within UBIT guidelines.
  • Maintain pricing through utilizing price book and approved signage.
  • Assist marketing team by executing on social media posts customized to store location.
  • Communicate to Store Director any categories needing special in-store sales.
  • Maintain store facilities, HVAC, plumbing and electrical needs by utilizing ReStore approved vendors and suppliers.
  • Manage outside grounds and landscape maintenance.
  • Reconcile products and services executed by outside vendors with the finance department.
  • Manage donor receiving area that offers premium service, quick and easy drop-offs and appropriate donation receipts.
  • Walk facility on a daily basis, identify and eliminate any safety issues and adhere to ReStore Safety Manual policies.
  • Prepare ReStore purchased products for inventory on an annual basis.
  • Other duties as assigned.

 

KNOWLEDGE, SKILLS, ABILITIES:

  • Basic computer skills, fluent in Microsoft office products.

QUALIFICATIONS, EDUCATION AND EXPERIENCE:

  • Minimum 3 years personnel management experience, including daily work assignments for a team of 6+ people
  • Volunteer management experience preferred.
  • Retail experience required.
  • Ability to build strong relationships.
  • Skilled conflict resolution communicator.
  • Ability to coordinate multiple requests in a high-pressure environment.
  • Forklift certified preferred.
  • Knowledge of building materials preferred

 

PHYSICAL REQUIREMENTS NECESSARY TO PERFORM THIS JOB:

  • Ability to lift up to 50 lbs on a consistent basis and spend the majority of the day on foot.
  • Ability to work at heights up to 30 feet
  • Requires manual labor and construction duties and use of tools
  • Able to carry, set, and negotiate commercial grade extension and step ladders as dictated by the building site.
  • Must be able to stand for a prolonged duration, walk, climb, bend and squat.

 

GENERAL:

We value our employees’ time and efforts. Our commitment to your success is demonstrated by our competitive compensation (commensurate with experience).  We work to maintain the best possible environment for our employees and strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning, and culture.

To Apply:

Please email cover letter and resume to applicants@habitatkc.org

EOE