Coronavirus (COVID-19) Response

Last updated: March 26, 2020 at 9:30 p.m.

Our highest priority is the health and safety of our entire Habitat KC community— staff, clients, volunteers, supporters, and all our neighbors.

Therefore, starting today, March 17, Habitat KC’s administrative offices will be closed to the public and will remain closed until until further notice. Additional steps will be evaluated and communicated as necessary.

The following operations will be suspended beginning March 17:

    • All programs and services are suspended until further notice, with very few exceptions.
    • All volunteer activities will be cancelled until further notice.
    • Our main office at 1423 E Linwood, KCMO and Kansas Satellite office at 155 S 18th St., will be closed until further notice.
    • All ReStore operations, including shopping, donations and volunteering, are suspended until further notice.
    • All events will be postponed until further notice.

The following operations will continue to remain open to the public but monitored daily:

    • Home Ownership, HOPE and Home Preservation Program related questions will be answered via telephone and email. 

As part of the Habitat KC family, you understand the power of community action. Thank you for your continued support during this time and for playing your part in promoting the well-being of our entire community.

Many of our homeowners are in positions at the forefront of the crisis, including health care workers, civil servants, service sector employees; those to whom a missed paycheck can mean catastrophe. If you were planning on volunteering, shopping at a ReStore, or supporting Habitat in the coming weeks, we strongly encourage you to support our mission through an online donation today.

For more information on COVID-19 please visit

Read details below or jump to these sections:

Habitat Clients

All client services will be suspended until further notice, except for the following:

    • Clients with upcoming home closings or active pre-approvals: We will work with you to continue with your home closing.
    • Home visits will not be scheduled until further notice. We will notify potential homebuyers when we are ready to schedule home visits. 

We are committed to supporting our clients during this time. Please email with questions/concerns. 


All volunteer opportunities are canceled until further notice. We know how important our work is to the families we serve, and we hope to limit disruptions to our production schedules by allowing staff to continue working while practicing social distancing.

We will do our best to work with you to reschedule your volunteer day. If you need to reschedule or cancel a scheduled volunteer shift, please email or cancel using your unique volunteer link. 


We will cancel or reschedule all events with 10+ people until further notice. See below for details on a few key events. If you have registered for any of these events or others, we will contact you directly with more information about alternate plans.

    • Women Build will be rescheduled. 
    • Volunteer Appreciation Event will be rescheduled. 
    • Spring Rock the Block will be rescheduled.


All of Habitat KC’s four ReStore Discount Home Improvement Centers have suspended operations until further notice. This includes shopping, donations and volunteers.

Administrative Offices

Habitat KC’s headquarters and satellite office (listed below) will be closed to the public until further notice. Some staff will be working remotely while others practicing social distancing. We are also increasing office sanitation procedures.

    • Habitat KC headquarters: 1423 E Linwood Blvd., Kansas City, MO 64109
    • Habitat KC satellite office: 155 S 18th St., Kansas City, KS 66102

Community Resources

The COVID-19 pandemic is impacting our community in a variety of ways and the growing economic shock is putting a strain on many households. In light of this, we’ve compiled a list of resources that may offer some relief to families in need. We will update this list as new resources become available. If you know of a community resource and would like to submit it, please use this link and email us your suggestion.

Mortgage Payment

If you are struggling to make your mortgage payment due to a loss of income or employment, please contact Habitat KC’s Pat Shelby at (816) 924-1096 ext. 1041. We have a variety of services for which you may qualify that can provide assistance.


  • Evergy
    Evergy has suspended power disconnections related to nonpayments for residential and small business customers. They also have extended payment options for customers experiencing hardships do to the pandemic. LEARN MORE HERE
  • Spire
    Spire has suspended disconnects and late fees until May 1 for residential and business customers, and is providing assistance to customers struggling to pay their natural gas service or bill. LEARN MORE HERE
  • KC Water
    KC Water has temporarily halted shut-offs amid the COVID-19 pandemic. LEARN MORE HERE
  • Internet
    The Federal Communications Commission (FCC) has announced that internet service providers in Kansas and Missouri have pledge to waive fees and halt cancelations until May 12. Contact your service provider for details. LEARN MORE HERE


  • Housing and Urban Development (HUD)
    HUD has suspended all foreclosure and evictions until May 17. LEARN MORE HERE


  • Kansas Department of Labor
    Unemployment insurance benefits may be available to individuals who are involuntarily unemployed as a result of the COVID-19 pandemic. LEARN MORE HERE
  • Missouri Department of Labor
    Unemployment insurance benefits may be available to individuals who are involuntarily unemployed as a result of the COVID-19 pandemic. LEARN MORE HERE


  • Harvesters
    Harvesters is distributing food and household supplies. LEARN MORE HERE
  • Reconciliation Services
    Reconciliation Services is offering free/pay-what-you-can carry-out lunches at 3101 Troost Ave., Kansas City, Mo. LEARN MORE HERE
  • Kansas City Public Schools
    Kansas City Public Schools is providing distribution sites and delivery options of sack lunches and meal kits for students enrolled in KCPS. Students will need their school ID to pick up food and meals. LEARN MORE HERE
  • Don Bosco Senior Centers
    Don Bosco Senior Centers has hot meals available for seniors through pick up or delivery. LEARN MORE HERE


*Public health officials urge people to call ahead to their medical providers if they suspect they may be suffering from COVID-19. This helps ensure that providers can prepare first for your arrival and prevent the spread of the virus.

  • City of Kansas City, Missouri Health Department
    To receive updates about what the City is doing in response to the coronavirus, text COVIDKC to 888777. You may also find more information on their website. LEARN MORE HERE
  • Kansas Department of Health and Environment
    The Kansas state health department is posting official updates to their website. LEARN MORE HERE
  • Missouri Department of Health and Senior Services
    The Missouri state health department is posting official updates to their website. LEARN MORE HERE

Other Services

  • United Way of Greater Kansas City
    United Way of Greater Kansas City can provide assistance with services in food, utilities, unemployment, transportation, mental health and social services. LEARN MORE HERE
  • The KC COVID-19 Small Business Relief Loan Fund
    If you are a small business owner, you may qualify for this relief fund loan. LEARN MORE HERE